Privacy Policy

Effective date: 11 October 2026

Liza Solutions (“we”, “us”) operates LS RealMargin: Landed Cost, a Shopify app that helps merchants allocate freight, duty and fees, write average unit costs to Shopify, and restate margins inside the app. This policy describes data we process when a merchant installs the app.

Who this applies to

We deal with the merchant who installs the app. Shoppers do not create an account with us. We do not store customer personal information (names, emails, phones, or addresses of end customers).

Shopify access

The app requests read_products, read_inventory, write_inventory, read_orders so it can read variant costs and stock, write inventoryItem unit cost, and read order line items for margin restatement. We do not request write_orders, read_customers, or write_customers. Orders older than about 60 days may be unavailable without read_all_orders.

What we store

On our database (SQLite in development; PostgreSQL in production) we store:

We do not collect card numbers or bank details. Paid plans are charged through Shopify App Pricing. We do not sell merchant data.

Shopify privacy webhooks

customers/data_request. We do not keep a customer profile. There is nothing for us to return beyond this statement.

customers/redact. We store no customer record to erase.

shop/redact. We delete all rows for that shop (receipts, settings, usage, audit logs, sessions).

On app/uninstalled we delete sessions immediately, mark the shop uninstalled, and purge remaining shop data after 30 days (or sooner on shop/redact).

Contact

Questions: lizasolutions9@gmail.com. Also see our Terms of Service.